The Web Portal contains information which is intended only for the use of the individual or
entity associated with the North Carolina Medicaid Uniform Screening Tool (MUST). Any unintended
user is hereby notified
that the information is privileged, trade secret and confidential, and any disclosure, reproduction
or use of this information is prohibited.
The information collected in the MUST instrument is considered to be confidential personal health
information. This data is considered sensitive and all necessary protections will be employed to
keep the data secure and confidential. All screening organizations and respective employees are
expected to uphold North Carolina Division Of Medicaid HIPAA guidelines and their own Agency HIPAA
policies. Any breach in
confidentiality needs to be reported to your respective organization HIPAA official. Please go to
NC DHHS for more details.
Important Notice
Providers,
If you have any questions regarding the PASRR Level 2 evaluation process or need information about a Level 2 screen scheduled by Acentra Health, please feel free to contact Acentra Health at 833-522-5429.
Thank you,
NCMUST Team
Temporary PASRR Procedures Due to Hurricane Helene
Temporary PASRR Procedures Due to Hurricane Helene
NC Medicaid Direct and NC Medicaid Managed Care will not require Level I and II Preadmission Screening and Resident Reviews (PASRRs) for new admissions effective Sept. 26, 2024, through Dec. 31, 2024, (unless otherwise communicated by DHHS).
Providers,
The State offices will be closed on Monday, November 11, 2024 in observance of the Veterans Holiday. We will re-open on Tuesday, November 12, 2024.
On behalf of the NCMUST staff, have a wonderful and safe Holiday.
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